Customer serviceDelivery terms

Delivery terms

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What are the conditions for delivery in the Netherlands?
What are the conditions for delivery in/to Belgium?
What are the conditions for delivery worldwide?
Orders with displays / tubes and fittings
Saw orders
Collecting orders


We aim to ship your order as soon as possible. The stated delivery term is indicative, but we make every effort to meet this. If you would like to learn more about the information provided on this page, do not hesitate to contact us, we will be glad to help you further.


What are the conditions for delivery in the Netherlands?
With the exception of the Wadden Islands your order will be delivered anywhere in the Netherlands within 1 or 2 workdays. If you would like to receive your order more quickly, you can of course opt for express shipment.

What are the conditions for delivery in/to Belgium?
Shipments comprising tubes, such as frames, are usually delivered within 1 to 2 workdays. If your order only comprises sign and display products, this can even be delivered to you within 1 or 2 workdays. It is also possible to make express shipments to Belgium. Then you receive your order earlier.

What are the conditions for delivery worldwide?
Lunado Group B.V. also ships to overseas addresses not in Belgium. This is subject to special prices. Please email your request to info@lunadodisplay.com or contact us via the contact page. We will be happy to inform you about the possibilities and the rates.

Orders with displays / tubes and fittings
Order before 2 p.m. and your order will usually be dispatched on the same day. Guarantee shipments or deadline deliveries are possible in consultation.

Saw orders
Orders with more than 50 saw cuts can have a production time of 2 to 3 workdays.

Collecting orders
Orders placed before 12 p.m. can be collected on the same workday between 3 p.m. and 5 p.m.
Orders placed after 12 p.m. can be collected at our location in Rotterdam on the following workday after 8.30*.

* NB. Saw orders with more than 50 saw cuts can be collected in consultation after about 2 or 3 workdays.

 

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